AnyDesk for macOS

The AnyDesk remote desktop for macOS brings you seamless connectivity and a simple setup. Using custom clients, it can be individually tailored to your specific operations.

System Requirements

AnyDesk for macOS is supported on macOS 10.11 and newer.

MacOS 11.0 Big Sur and newer as well as Apple Silicon devices are only supported on AnyDesk for macOS 6.1.0 and later.

Legacy clients for macOS 10.10 can be found here but are no longer supported.

Installation & Uninstallation

Installation

To set up the required security permissions to receive incoming sessions, please see Security Permissions on macOS.

Uninstallation

To uninstall the portable version of AnyDesk for macOS:

  1. Move AnyDesk from the “Applications” folder to Trash
  2. Delete the ~/.anydesk/ and /etc/anydesk/ folders for standard AnyDesk clients
  3. Delete the ~/.anydesk-ad_/ and /etc/anydesk-ad_/ folders for custom AnyDesk clients

To uninstall the installed version of AnyDesk for macOS:

  1. Go to Menu > About AnyDesk
  2. Hold the option/ALT key
  3. Click "Uninstall" on the top right corner of the window
  4. Delete the ~/.anydesk/ and /etc/anydesk/ folders for standard AnyDesk clients
  5. Delete the ~/.anydesk-ad_/ and /etc/anydesk-ad_/ folders for custom AnyDesk clients

Warning: Please note that deleting the above folders will permanently delete the AnyDesk-ID and Alias registered to that AnyDesk client and cannot be restored unless a backup has been made. Please see AnyDesk-ID and Alias.

Security Permissions

Notarization

By default, custom clients are not signed by Apple. This means that users starting up the custom client may get a warning prompt and stop them from starting the AnyDesk client. One workaround for this is to simply right-click the custom AnyDesk application and select "Run".

Alternatively, if you do not wish to see the warning prompt, you can enable "Notarize Client" in the custom client configurator. This would send your macOS custom client to Apple servers to be notarized after it has been saved.

Note:

The time required to notarize the macOS custom client is highly dependent on the current load on Apple notarization servers. This means the time required for notarization can take anywhere from 15 minutes to 6 hours.

If the notarization of the client takes more than 6 hours, we would highly recommend making a copy of the custom client configuration and notarizing that instead.

Please note that saving any changes to the custom client configuration or a new AnyDesk version for macOS will restart the notarization process.

Accept Window

The Accept Window is displayed when a connection request is made to the AnyDesk client unless “Always show incoming session requests” has been disabled in Settings > Security > Interactive Access.

This window is always shown when there is an active session.

macos-anydesk-accept-dialog-e1608549727322-768x929

From this window, the user can: